By: Employee Benefits
12/31/12 7:39 AM
CVS Caremark has opened Customer Care phone service earlier than planned for City of Mesa employees and retirees who are covered under Prescription Drug benefits. Even though your CVS Caremark prescription drug benefit starts on January 1, 2013, you can reach Customer Care in advance of that date at 1-855-264-5048. If you do not have your ID card/ ID number when you make a call, say “Representative” or press “0” twice, after you begin to hear the prompts and options messages. Representatives have been alerted to the late delivery of ID cards and are ready and able to assist you with your prescription drug identification and other related information, 24 x 7 including holidays and weekends.
HAVE A SAFE AND HAPPY HOLIDAY!
EMPLOYEE BENEFITS DEPARTMENT
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