City of Mesa Web Site Survey
The purpose of this short survey is to learn more about what you, our customer, needs from our Web sites.  We continually strive to have Web sites that reflect the services and amenities that help make the City of Mesa great.  We will use the feedback from this survey to determine the changes needed to continually improve our Internet presence.
1
Which Web site are you visiting?
2
What is your primary purpose for visiting the site?
  • Looking for general information
  • Conducting business (i.e. paying a bill, checking an account, registering)
  • Both
3
Please rate the following:
  • 1=Poor
  • 2=Fair
  • 3=Good
  • 4=Very Good
  • 5=Excellent
  • 6=N/A
  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A
Overall Satisfaction
Accuracy of information
Usefulness of information
Ability to accomplish what you wanted to
Found the information you needed
Clarity of information/content
Clarity of site organization/ease of navigation
Appealing design
4
How likely are you to return to this site?
  • N/A
  • Extremely Likely
  • Very Likely
  • Somewhat Likely
  • Not Very Likely
  • Not At All Likely
5
How does this site compare to your idea of an ideal government Web site?
6
Please provide your general comments regarding any of your answers to above questions. The ratings help us to determine what needs improvement, but specific examples are even more helpful.