Water Resources Performance Metric Dashboard

Re-use at least 90% of all reclaimed water supplies

This gauge represents the percent reclaimed water supplies from the past month that were put to beneficial re-use, such as aquifer recharge or non-potable irrigation delivery. It is the goal of the Water Resources department to re-use at least 90% of all reclaimed water supplies every month.

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Maintain the number of sanitary sewer overflows at less than 16 per year

This gauge represents the total number of Sanitary Sewer Overflows (SSO’s) the department has had to date. The department has set a goal to maintain the number of SSO’s at less than 16 per year.

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Respond to customer turn on/turn off utility service requests within established timeframes

Last month’s turn on/turn off service order completion percentage: 

This gauge represents the department’s response rate to customer requests for next day utility service. It is the department’s goal to respond 100% of the time with next day service when a customer requests their city supplied utilities be turned off or on.

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Keep total water system losses under 10%

This gauge represents the total percentage of water losses this month. It is the department’s goal to keep total system losses under 10% every month.

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